If the camera drivers still are not installed or working properly, follow the procedure below to manually install the driver: System requirements Operating Systems: Windows 7 SP1 or later (64-bit), x86-64 based.
These are referred to as Microsoft® in-box drivers. i.) Sometimes within Windows, network locations can be cached even if you close the connection. The drivers for the camera are included in the operating system and should install automatically when the operating system is installed. Windows® 7 operating system drivers for the built-in Motion Eye® camera are not available on the Sony® eSupport Web site.